Desktop Support Engineer 2nd Line Desktop Support Engineer - High Wycombe, South Bucks. An ongoing requirement for strong Desktop Support Engineers supporting approximately 600 users, sitting on Windows 2000 platform with MS Office 2000. Provide 2nd line support for operating systems/applications/hardware to ensure the smooth running of the business and providing a high level of customer service. Assist in Administration of the local/site network to ensure users can access their data, providing Basic Server/network/PC/Printer support. Configure new computers to facilitate the growth of the employee base of the company or hardware turnover. Complete Software installs, Scripting, SMS software management, and RMP installs, Provide Standard PC Application Support. Functional Responsibilities: To Respond to calls logged by helpdesk to second line. To Assist 3rd line if required to enable issues to be fixed as quickly as possible. Experience with Office 2007/Vista would be beneficial although not essential. Working with a fantastic end client. ...
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