... to join a fantastic team, but also excellent
career prospects for the right person. As part of their friendly, busy team, as a Claims Service Advisor / Customer Service Advisor you will learn to answer telephone calls from customers, insurance brokers and other insurance professionals regarding the companys Motor product. Your role will be to listen to the customers claim, take an objective look at the pros and cons of the problem, and using your judgment, come up with a solution that satisfies the customer wherever possible. This role will require your professional telephone manner and ability to pick things up quickly and adapt your behaviour to a given situation. You will provide sound advice, a first class service and where possible, a ONE stop shop, therefore attention to detail is essential. You will also have responsibility for identifying potential fraud through various questioning techniques. To succeed as a Claims ...
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