Aon in Leicester are looking for a Business System Analyst. You will provide high quality business systems & processes to all Business Units within the Personal & Group Programmes Division. This role will deliver added value to the Division by; - Providing Business System and Process support to the user community - Develop & Build Insurance products for deployment on the system. - Maintain and develop documents and reports - Contribute to and deliver project work - Provide support to User community in respect of all Business applications and processes - Provide guidance and training to business users on procedures and correct usage of technology - Ensuring processes are supported by IT systems to maximise benefit. - Devising means of improving business processes. - Agreeing improvements with Business Units and managing implementation of changes. - Response to Support calls within agreed standards - Ensure resolution or escalation of outstanding support calls ...
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