... merger of First Choice Holidays PLC and the
Tourism Division of TUI AG. Your aim will be to lead a team of motivated people and create the right environment to deliver unbeatable customer service and outstanding sales results from your shop and VCC. Key Accountabilities & Responsibilities Deliver shop and bureau sales targets (to include VCC) Ensure memorable customer service is consistently delivered in your shop(s) Effectively manage the shop's P&L Build & develop a motivated team of people with the right skills to maximise sales & profit in your shop(s) Identify & develop individuals potential for career progression Ensure shop standards and procedures are adhered to Proactively share relevant trading information with team & line manager Manage the shop's human resources to meet customer demand within FTE budgets Key Relationships (Internal & External contacts): Person(s) Nature Deputy RSM & RSM Line Manager Travel Advisors & Assistant Retail Manager Direct ...
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