Service Delivery
Manager - VOIP ***********Edinburgh based client looking for a Service Delivery
Manager************ The role is focused on the delivery of ... set and will need skills in service management,
project management, business, operations and people management. The successful candidate will also have experience of: * Continuous Business Performance Tracking * Technical Team Leadership * Client Relationship and Customer Satisfaction Management * Service delivery Measurement, Improvement and Reporting * Supplier Management and Performance Tracking and Improvement * Resource Planning and Scheduling * Crisis, issue and Risk management ...
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