... operation of modern day society. Reporting to the
operations manager you will be responsible for the continuance ... conscious operation. You will be responsible for the
management and direction of between 20- 40 members of staff and the outputs achieved day to day. You will be required to: Ensure the safe and secure operation. Manage department performance to ensure that all service levels and processing targets are met. Ensure a full audit trail is maintained for all funds processed. Investigates breaches of VIPER audit trail and takes action within authority limits. Ensure a good standard of reporting and handover information between shifts. Implement and maintain appropriate KPIs and utilise these to manage the operation. Actively lead and promote continuous improvement activities to generate operational and financial benefits. Carry out staff briefings as appropriate. Ensure that staff receive the necessary operational training to ensure competence. Provide on the job training, coaching or ...
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