Purpose of Role ·Controls parking of vehicles and
Customer service whilst maintaining the prescribed standards of quality ... provides a level of service which gives complete
customer satisfaction. Dimensions Direct Reports Nil Budget Responsibility Nil ... the public. ·To assist in providing an effective
customer care policy. ·To be proactive in their approach to resolving
customer complaints. ·To monitor and answer Intercom queries via SKIDATA ·To maintain good
relations with all customers. Processes To operate parking control ... Manager in the cover /relief of Reception and
customer service functions during breaks and holiday ...
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